Customer care
Shipping & delivery
Processing
Orders are picked, checked and dispatched within 1–2 business days. You'll get a confirmation email as soon as your order is placed.
Delivery times
After dispatch, estimated delivery is 4–8 business days — around approximately 5–10 business days in total from the moment you order.
Shipping costs
Shipping is free on orders over $75. Below that, the exact rate is calculated at checkout before you pay.
Tracking
Every order ships with tracking. You'll receive a tracking number by email once your parcel leaves us — allow up to 48 hours for the first scan to appear.
Questions
Email support@mydomain.com — we reply Monday to Friday, 9am – 5pm.